1. Select NatWest from the menu
Press Pay with your bank and you’ll be transferred to NatWest’s secure website
2. Enter you customer number
This is your date of birth (ddmmyy) followed by your unique number which identifies you to the bank.
3. Enter your online banking credentials
Then press Continue
4. Select your NatWest account
Choose the account you’d like to make the payment from
5. Make the payment
Check your friend’s phone number and click Make payment. You’re done!